fmbd Terms and Conditions

fmbd ("Platform", "we", "our") is an online entertainment and gaming platform providing slot games, live casino and sports betting services for players in Bangladesh. The following terms and conditions ("Terms") apply to the use of the fmbd website and all its services.

By creating an account on fmbd or using the platform, you confirm that you have fully read, understood and agreed to these terms and conditions, the privacy policy and the responsible gaming policy. If you do not agree to these terms, please refrain from using fmbd services.

The following conditions must be met to successfully register and manage an account on fmbd:

• Each individual may create only one account. Creating multiple accounts for the same person is strictly prohibited.
• All information provided at the time of registration must be accurate, complete and up to date.
• Your account login details (username and password) must be kept strictly confidential. These details must not be shared with any third party.
• fmbd support must be notified immediately upon becoming aware of any unauthorized access to your account.
• Accounts may not be transferred or sold to another person.
• Withdrawals or certain benefits may be restricted until the KYC (Know Your Customer) verification process is completed.

After registration, fmbd may request additional documents for identity verification at any time. Cooperation with this verification process is mandatory.

The following eligibility requirements must be met to participate on fmbd:

• You must be at least 21 years of age.
• You must play in your own name and with your own funds; playing on behalf of others or with the assistance of professional gamblers is prohibited.
• Individuals banned by fmbd may not create an account.
• fmbd employees and their immediate family members may not participate in bonuses or promotional offers.
• Providing a false age or identity when creating an account may result in immediate account closure and forfeiture of deposited funds.

The following rules apply to financial transactions on fmbd:

• Minimum deposit amount: ৳100 (per method).
• Minimum withdrawal amount: ৳1,000.
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• The withdrawal process is generally completed within 15 minutes to 2 hours.
• Deposits and withdrawals must be made only from a payment account registered in your own name.
• Transactions through third parties are not permitted and may be flagged as suspicious.
• fmbd reserves the right to verify any transaction to prevent money laundering.
• KYC verification may be mandatory for withdrawals.

fmbd offers various bonuses and promotional offers. Please read the following conditions carefully before claiming these benefits:

5.1 Welcome Bonus

• New members will receive up to a 150% bonus of ৳5,000 on their first deposit.
• A 10x wagering requirement must be met to use this bonus. For example: if you receive a ৳1,000 bonus, you must wager ৳10,000 before withdrawing.
• The welcome bonus can only be claimed once and applies to the first deposit only.
• If bonus abuse is attempted through multiple accounts, all associated accounts will be closed.

5.2 Promotional Terms

• Each promotion has its own terms and conditions, which will be detailed on the promotions page.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirement has been met.
• fmbd reserves the right to modify, suspend or cancel any promotion.
• If evidence of bonus abuse or manipulation is found, the bonus will be cancelled and the account suspended.

The following rules must be followed when playing games on the fmbd platform:

• All games are operated in accordance with fair play principles. Game results are verified and audited.
• Using any bots, automated software or third-party tools to play games is strictly prohibited.
• If game results are affected by a technical error or disconnection, fmbd will make a decision based on the last verified state.
• In the event of a dispute over any game or bet outcome, fmbd's decision will be considered final.
• Game server data will always be used as the final reference; not client-side data.
• No changes can be made to a sports bet once it has been confirmed.

The fmbd VIP program has five tiers. Weekly cashback and special benefits are provided at each tier:

• Bronze: Up to 0.2% weekly cashback. The starting tier for new VIP members.
• Silver: Up to 0.4% weekly cashback. For regular players.
• Gold: Up to 0.6% weekly cashback. The tier for active and dedicated players.
• Platinum: Up to 0.8% weekly cashback. With special benefits for high-level players.
• Diamond: Up to 1.0% weekly cashback. Exclusive benefits and personal support for the highest-tier members.

VIP tier progression depends on your activity on the platform. Cashback funds are credited directly to your account and can be withdrawn after meeting the specified wagering conditions. fmbd reserves the right to modify the VIP program terms.

fmbd places the highest priority on responsible gaming. We believe that gaming is a form of entertainment, not a solution to financial problems.

• fmbd provides a self-exclusion feature to help identify problematic gaming.
• Users may set deposit limits, betting limits or session time limits on their account.
• The use of parental control tools is recommended to keep minors away from gaming.
• If signs of problematic gaming appear, please contact our 24/7 live chat.

fmbd places the highest importance on the security of your personal information and financial data:

• All data is protected by SSL encryption technology.
• Your personal information will never be sold to third parties.
• The detailed data protection policy can be found on our privacy policy page.
• fmbd will never ask for your password or full payment details via email or phone.
• fmbd reserves the right to temporarily suspend an account if suspicious activity is detected.

fmbd may temporarily suspend or permanently close your account for any of the following reasons:

• Violation of any part of these terms and conditions.
• Providing a false identity or false information.
• Operating multiple accounts.
• Evidence of bonus abuse or manipulation.
• Suspicion of money laundering or fraud.
• Attempting to hack an account or gain unauthorized access to another person's account.
• Creating an account while being a minor.

In the event of account closure, fmbd may hold deposited funds until the investigation is complete. If a user wishes to close their account voluntarily, please contact support.

fmbd is not liable for the following:

• Games being interrupted due to internet disconnection or technical issues.
• Transactions being affected by third-party payment gateway delays or errors.
• Services being temporarily unavailable due to unexpected technical failures.
• An account being compromised due to the user's own carelessness or negligence.

fmbd reserves the right to modify, revise or update these terms and conditions at any time. For important changes:

• The updated terms will be published on the website and the "last updated" date will change.
• A notice may be sent to the registered email address for significant changes.
• Continued use of the platform after changes have been made will be considered acceptance of the new terms.
• If you do not agree to the new terms, you have the right to close your account.

If you have any questions or uncertainties about these terms, please contact our support team. Answers to common questions can be found on our detailed FAQ page.