Safe and Responsible Gaming

fmbd Responsible Gaming — Your safety is our priority

fmbd believes that entertainment should always remain within control. Through deposit limits, self-exclusion, and 24/7 support, we are here for you.

For individuals aged 21 and above only

Why is responsible gaming important?

Online gaming is a form of entertainment — it is not a source of income. fmbd always wants its players to play in a healthy and enjoyable way. Responsible gaming means staying aware of your time, money, and mental well-being.

We understand that for some players gaming can become a challenge. That is why fmbd provides various protection tools and support services to help you keep your gaming habits under control.

On this page you can learn — how to set deposit limits, how to apply for self-exclusion, what the signs of problem gambling are, and where to get help. Responsible gaming is not just a policy — it is fmbd's commitment.

21+

fmbd is only for individuals aged 21 or older

fmbd is an entertainment platform. Gambling is not a solution to financial problems — always play within your means.

Our Protection Tools

Deposit Limit

Set a maximum daily, weekly, or monthly deposit amount. Once a limit is set it cannot be exceeded — this keeps your budget safe and protects you from overspending.

Cooling-Off Period

If you feel you need a short break, temporarily close your account for 24 hours to 30 days. During this time logging in or betting will not be possible.

Self-Exclusion

If you want to take a long-term break, choose self-exclusion. Once activated, your account will be completely inactive for the specified period and you will not be able to participate in any gaming activity.

Time Limit

Decide in advance how long you will play each session. Once the set time has passed, the platform will alert you. This prevents spending too much time playing.

Activity History

View all your betting and transaction history. Analysing your own playing patterns increases awareness and makes it easier to make decisions when needed.

24/7 Live Support

Our Bangla-speaking support team is always ready to help with any issue. If you have questions about responsible gaming or need assistance, contact us via live chat.

Warning Signs of Problem Gambling

If more than one of the signs below applies to you, pause and seek help. These are not signs of weakness — they are a sign of the courage to take care of yourself.

  • You are spending beyond your budget and gambling with borrowed money
  • You keep placing larger bets to try to recover your losses
  • You want to stop playing but cannot
  • You are hiding your gambling from family and friends
  • You are neglecting work, studies, or family responsibilities
  • You feel anxious or irritable when you cannot play
  • You are cutting back on eating or sleeping time in order to play

Help Yourself

If you feel gaming is getting out of control, take the following steps:

Step 1: Contact fmbd live chat and request to activate self-exclusion or a cooling-off period.
Step 2: Talk to a trusted family member or friend. Do not carry it alone — ask for help.
Step 3: Consult a mental health professional experienced in dealing with gambling addiction.
Step 4: Write to us at [email protected] — we will assist you quickly.

How to Use the Tools

Deposit Limit

Log in to your account and set a daily, weekly, or monthly deposit limit from "Account Settings". Reducing a limit takes effect immediately; a security waiting period applies when increasing one.

Time-Out

Choose a time-out from 1 day to 6 weeks. During this time logging in or making any transaction will not be possible. Any active bets will be settled before the time-out takes effect.

Self-Exclusion

Contact support to take a 6-month, 1-year, or permanent self-exclusion. There is no way to reopen your account during this period — it is a firm commitment.

Reality Check

Pop-up messages at set intervals will remind you how long you have been playing. This helps you stay aware and gives you the chance to make a decision.

Important: If you have any trouble activating or changing a protection tool, contact our 24/7 live chat or email us at [email protected]. We are ready to assist you in Bangla.

Age Verification and Underage Protection

fmbd strictly follows a 21+ age policy. Age verification is mandatory at registration, and additional identity documents are requested in cases of doubt.

If there are children at home, keep password protection enabled on your device and never share your account details. Underage participation in gambling is strictly prohibited.

If you suspect that an underage person is using your account, notify us immediately via live chat or email. We will take immediate action.

Protecting Children and Teenagers

  • Use a lock screen and password on your device
  • Keep parental controls enabled on your browser
  • Do not share your account password with anyone
  • Do not leave your device unattended while logged in
  • If there is a problem, notify support immediately

Core Principles of Responsible Gaming

fmbd believes that responsible gaming is a culture — not just a list of rules. We have built our platform so that every player can control their own experience.

Things to keep in mind

  • Set a budget before you play and stick to it strictly. Do not go beyond that limit even if you lose.
  • Do not use gambling as a way to cope with stress — it can make things worse.
  • Avoid the temptation to place more bets to recover losses — it is a dangerous cycle.
  • Avoid playing while under the influence of alcohol or when emotionally agitated.
  • Take regular breaks and spend time on other hobbies or social activities.
  • Winning and losing are both a normal part of the game — there is no guarantee that you will win.

fmbd's Commitment

We consider the long-term well-being of every player more important than short-term profit. Our platform follows SSL encryption and fair play principles.

Frequently Asked Questions

Log in to your account and go to "Account Settings" or the "Responsible Gaming" menu. There you will find the option to set a daily, weekly, or monthly deposit limit. Reducing a limit takes effect immediately. If you have any trouble, contact us via live chat or at [email protected].

Self-exclusion means voluntarily closing your account for a set period of time. During this period you will not be able to log in, place bets, or make deposits. To request self-exclusion, send us a message via live chat or at [email protected]. Your account will not be reopened before the period ends.

fmbd is only for individuals aged 21 or older. Age is verified at registration, and additional identity documents may be requested in cases of doubt. Accounts belonging to underage individuals will be closed immediately.

Cooling-off is a temporary break lasting from 24 hours to 30 days — suitable for short-term fatigue or a brief pause. Self-exclusion is a longer-term step that can last from 6 months to permanent — it should be chosen when there are serious concerns.

If you feel a family member is struggling with gambling, speak with them calmly and encourage them to seek professional support. You can also let fmbd's support team know — at [email protected] or via live chat. We will act quickly while maintaining confidentiality.

Reducing a deposit limit takes effect immediately. However, increasing a limit is subject to a security waiting period — this time gives you the opportunity to reconsider your decision. Contact us via live chat for more details.

Play safely, play with enjoyment

Use fmbd's responsible gaming tools and let entertainment stay entertainment. Check our FAQ to learn more or join the games directly.

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